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Ordering Information |
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How to Order Online
1. Select your items Find the items that you wish to purchase. Click Order to add the item to the Cart. 2. View Cart or Checkout In the top right corner of your browser, you can click View Cart which will bring you to your Shopping Cart page. This page will give you more detailed information about your cart. On the bottom of this page you have the option to continue shopping or to checkout. 3. Checkout and Verify Order When you click on the Checkout button, you will be asked to enter your shipping, billing, and payment information. You will then be asked to review your order. To complete your order, click on the Finalize Order button. 4. Finalize Order Once you've clicked on the Finalize Order button, you will be brought to a confirmation page that will give you your order number and the option to print out your order.
How to Order By Phone
If you prefer to complete your order over the phone, please call toll free 1-866-7-SHIP-IT.
Our phone order hours are as follows: Monday - Friday 9 a.m. to 4:30 p.m. EST
We are often at the warehouse, so try calling any time!
How to Order By Mail
If you prefer to complete your order by mail, please print and mail the items in your shopping cart including sales tax (if applicable) and shipping cost to:
CandlesToMyDoor.com 302 White Horse Pike Town Square Plaza, B-1 Atco, New Jersey 08004
Please include a check or money order payable to To My Door, Inc.
Return Policy
Your satisfaction is guaranteed. You may return items in its original packaging within 15 days for a full refund of the merchandise. Please contact us for instructions to return the items to our store. We will pay the return shipping cost only if the return is the result of an error we made or if the product is defective. We cannot accept any returns after 15 days of delivery and cannot accept an item that is not in its original condition, unless defective. Your refund will be in the original form of payment. If the item appears to be damaged in shipping, please save the original packaging and contact us so that we can have UPS pick up the shipment and inspect it. We will resend the order at no additional charge.
Sales Tax
We are required by law to collect sales tax of 7% for deliveries in New Jersey. We will automatically calculate the tax rate according to the shipping address. |
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